To establish a streamlined and efficient process for handling enquiries, ensuring clients feel valued and supported throughout their journey.

A well-managed enquiry process is essential for building trust and credibility with clients. By responding promptly, understanding their needs, and providing tailored solutions, you create a positive client experience that can lead to stronger relationships, increased engagement, and ultimately, higher conversion rates.

With Kato, every enquiry seamlessly flows into your interest schedule—whether it’s from your website, property portals, or added directly by you. Effortlessly track and manage the status of each interest, and digitally share comprehensive reports with your landlord, all from your Kato profile.

It’s enquiry handling made simple and efficient.

When an enquiry comes in, Kato has you covered. You'll get a notification, and the enquiry is placed into a dedicated bucket for easy management. From there, you can approve or discount the match based on the requirements—simple, efficient, and always in your control.

Once your interest schedule is organised and ready to share, Kato makes it simple to present it to your landlord. Just add their details within the Interest Schedule, and send them a clear, detailed overview of the interest in their property—all in a polished, uniform format.