Goal
Empower users to efficiently manage and respond to direct enquiries in real time, ensuring swift action and seamless collaboration with their team.
Why
Integration with Kato's dashboards ensures all activity is captured for a holistic view, driving better decision-making and productivity.
Handle Direct Enquiries
Review & respond to new direct enquiries whilst on-the-go
Instant notification of new enquiries
Review & respond in just a few clicks
Update enquires and add comments for your team to see
Easily archive or progress enquiries
Everything feeds back to your AgentsInsight dashboards