Goal
To provide clear answers to our most frequently asked questions about Notifications & Preferences, helping users customise their settings and stay informed according to their specific needs.
Why
Enhances your experience but also allows you to make the most of our platform, feeling confident in your customised notification choices.
FAQ
How do I change my email notifications?
To update your email notifications, follow these steps:
Click on the "Settings" option located at the bottom left corner of your screen.
Select "Notifications" from the menu.
In the Notifications section, you can customise your preferences according to your needs.
This will allow you to tailor your email notification settings as per your requirements.
Why am I not receiving emails?
Here are some important points to consider and questions to ask regarding email-related issues:
Things to check:
Have you checked your junk/spam folder for the missing emails?
When was the last time you received an email successfully?
Are any of your colleagues experiencing the same issue, or is it limited to just you?
Why are my Team members not getting copies of my emails?
To assist you further, please provide us with the following details:
Please let us know the specific user who is not receiving emails.
Could you specify the type of emails that are missing from their inbox?
By providing this information, we will be able to investigate the issue regarding email notifications.
How can I Filter my Society emails?
To manage your email inbox effectively, you can set up rules based on the subject line of the society's circulars. These circulars typically start with the symbol ➜. By targeting this specific text, you can create rules to organise and prioritise your incoming emails.