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Radius Error Messages❗️

Having trouble publishing to Radius Data Exchange? You might be missing the necessary information required to meet their criteria.

Hailey Good avatar
Written by Hailey Good
Updated over a week ago

Goal: Ensure all required information is provided for Radius Data Exchange listings to avoid publishing issues.

Radius Error Message and Kato Navigation Below 👇

Validation for publishing 🔑

Key Validation:

  • Transaction Date – Must be after onMarketDate

  • On Market Date – Must be before TransactionDate

  • Rent per annum – We don’t accept rent when less than £500 per annum

  • Rent psf – We don’t accept rent when its over £1000 per sq ft. And we only accept £1 per sq ft and below if Industrial is the primary use type

  • Price – We don’t accept price under £500

Lease Errors

Occupational Sale Errors

Investment Sale Errors

Error 102: Transaction date is required. [Transaction Details > Headline Details]

Error 102: Transaction date cannot be more than 30 days from today's date [Transaction Details > Headline Details]

Error 201: Completion date is required. [Headline Page]

Error 301: Completion date is required. [Headline Page]

Error 103: Please add a user to the Tenant's or Landlord's team. [Transaction Details > Tenant & Acquiring Team or Landlord & Disposing Team]

Error 202: Please add a user as Vendor's or Purchaser's agent in the Assigned Users section. [Headline Page > Assigned Users]

Error 302: Please add a user as Vendor's or Purchaser's agent in the Assigned Users section. [Headline Page > Assigned Users]

Error 104: The agent assigned to the Tenant's or Landlord's team is missing a first name. Please inform the agent to enter their first name in Kato Account Settings, or contact support for assistance.

Error 203: The agent assigned to the Tenant's or Landlord's team is missing a phone number. Please inform the agent to input their telephone and/or mobile number in Kato Account Settings, or contact support for assistance.

Error 303: The agent assigned to the Tenant's or Landlord's team is missing a phone number. Please inform the agent to input their telephone and/or mobile number in Kato Account Settings, or contact support for assistance.

Error 105: The agent assigned to the Tenant's or Landlord's team is missing a last name. Please inform the agent to input their last name in Kato Account Settings, or contact support for assistance.

Error 204: There is an issue with publishing your transaction. Please contact support.

Error 304: There is an issue with publishing your transaction. Please contact support.

Error 106: The agent assigned to the Tenant's or Landlord's team is missing a phone number. Please inform the agent to input their telephone and/or mobile number in Kato Account Settings, or contact support for assistance.

Error 205: There is an issue with publishing your transaction. Please contact support.

Error 305: There is an issue with publishing your transaction. Please contact support.

Error 107: The agent assigned to the Tenant's or Landlord's team has an invalid email. Please inform the agent to update their email address in Kato Account Settings, or contact support for assistance.

Error 206: Purchase price is required. [Headline Page]

Error 306: Purchase price is required. [Headline Page]

Error 108: There is an issue with publishing your transaction. Please contact support.

Error 206: Purchase price must be greater than or equal to £500. [Headline Page]

Error 306: Purchase price must be greater than or equal to £500. [Headline Page]

Error 109: There is an issue with publishing your transaction. Please contact support.

Error 207: Sale tenure is required. [Headline Page]

Error 307: Sale tenure is required. [Headline Page]

Error 110: Headline rent is required. [Transaction Details > Headline Details]

Error 110: Headline rent cannot be less than £500 per annum [Transaction Details > Headline Details]

Error 110: Headline rent cannot be more than £1000 per sq ft [Transaction Details > Headline Details]

Error 110: Headline rent may only be less than £1 per sq ft if property type is industrial [Transaction Details > Headline Details]

Error 208: Purchaser's sector needs to be defined. Click on the purchaser to add a sector. [Headline Page]

Error 308: Please provide the tenancy passing rent. [Tenancy Details Page]

Error 111: Headline rent metric is required. [Transaction Details > Headline Details]

Error 209: There is an issue with publishing your transaction. Please contact support.

Error 309: Please provide the tenancy passing rent. [Tenancy Details Page]

Error 112: A landlord is required for this disposal. [Transaction Details]

Error 210: A property type is required. [Headline Page]

Error 310: Please provide the tenancy passing rent metric. [Tenancy Details Page]

Error 113: There is a problem with your Landlord record. Please contact support.

Error 211: Total size metric is required. [Headline Page]

Error 312: Purchaser's sector needs to be defined. Click on the purchaser to add a sector. [Headline Page]

Error 114: A landlord company is required for this disposal. [Transaction Details]

Error 212: Total size is required. [Headline Page]

Error 313: There is an issue with publishing your transaction. Please contact support.

Error 115: Rates Payable is required. [Transaction Details]

Error 213: Property type is required for all floor units. [Actions Button > Update Space Details]

Error 314: A property type is required. [Headline Page]

Error 116: Rates Payable metric is required. [Transaction Details > Charges]

Error 214: Size metric is required for all floor units. [Actions Button > Update Space Details]

Error 315: Total size metric is required. [Headline Page]

Error 117: Tenant sector needs to be defined. Click on the tenant to add a sector. [Transaction Details > Tenant & Acquiring Team]

Error 215: Size is required for all floor units. [Actions Button > Update Space Details]

Error 316: Total size is required. [Headline Page]

Error 118: There is an issue with publishing your transaction. Please contact support.

Error 216: The UPRN is invalid for Radius publishing. Please ensure the property address is located in the UK.

Error 316: Property type is required for all floor units. [Actions Button > Update Space Details]

Error 119: A property type is required. [Transaction Details > Space]

Error 217: Please provide the tenancy passing rent. [Tenancy Details Page]

Error 317: Size metric is required for all floor units. [Actions Button > Update Space Details]

Error 120: Total size metric is required. [Transaction Details > Space]

Error 218: Please provide the tenancy passing rent metric. [Tenancy Details Page]

Error 318: Size is required for all floor units. [Actions Button > Update Space Details]

Error 121: Total size is required. [Transaction Details > Space]

Error 219: Market Intel cannot be pushed to Radius Data Exchange. Please specify which side of this transaction you are on by checking "Our Disposal" or "Our Acquisition". [Headline > Headline Details]

Error 319: The UPRN is invalid for Radius publishing. Please ensure the property address is located in the UK.

Error 122: Property type is required for all floor units. [Transaction Details > Space]

Error 219: Market Intel cannot be pushed to Radius Data Exchange. Please specify which side of this transaction you are on by checking "Our Disposal" or "Our Acquisition". [Headline > Headline Details]

Error 123: Size metric is required for all floor units. [Transaction Details > Space]

Error 124: Size is required for all floor units. [Transaction Details > Space]

Error 125: NET Effective Rent is required. [Transaction Details > Additional Lease Details]

Error 126: NET Effective Rent metric is required. [Transaction Details > Additional Lease Details]

Error 127: The UPRN is invalid for Radius publishing. Please ensure the property address is located in the UK.

Error 128: Market Intel cannot be pushed to Radius Data Exchange. Please specify which side of this transaction you are on by checking "Our Disposal" or "Our Acquisition". [Transaction Details > Tenant & Acquiring Team or Landlord & Disposing Team]

Error 129: Lease start date must be before the Lease end date

Error 130: Lease Break notice in months is required [Lease Events > Lease Breaks]

Error 131: Lease Break type is required [Lease Events > Lease Breaks]

Error 132: Lease Break date is required [Lease Events > Lease Breaks]

Should you receive an error that is not within this article, please do let us know at help@kato.app to ensure we add this to our Validation Criteria 🎟️.

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