Why
Providing a comprehensive FAQ resource to address common queries related to society-based matters, offering clear and accessible answers to help users quickly find relevant information.
Goal
By compiling an organised and thorough FAQ, we aim to streamline the process for you to get answers on various society-related issues. This not only saves you time but also enhances their understanding and engagement with our content, promoting an informed and supportive community.
FAQ's
Q: Who owns the data on the society?
A: Data is yours. Technology is ours.
Q: What support do we offer?
A: Live chat. Online support guides. Phone.
Q: Is there an iPhone app?
A: Yep - available on the app store
Q: How do we make money?
A: We take a small % of your subscriptions & Pro features
Q: What is ‘Pro’?
A: Layers of features to make AS your internal workflow tool. Property marketing engine, applicants hub & deals database. Find out more here.
Q: Does the team have visibility to our individual properties and requirements?
A: Yes, all your data is shared amongst teammates in your organisation
Q: How do you handle interest schedules for Joint Agents?
A: We have started trying to work towards enabling joint agents to share interest schedules with each other, but we’re not there quite yet!
Q: Can Landlords be given access for their properties?
A: Not currently
Q: Can you search for OAS members by area?
A: Yes, search by name, agency and location. You can also see acquisitions and disposals of any member in just a quick click.
Q: Can you provide a feed to VTS?
A: Not currently
Q: Can you take a live feed of properties from other CRMs?
A: Not currently
Q: Am I able to filter out some of the emails to ones I care about?
A: Yes, you can filter emails by size and location so you only hear about what you care about
Q: Does my team get copied in on any responses to match and viewing requests?
A: Yes, there is an option to CC or BCC your team into responses
Q: If I am a member of more than one Society can I select which group to send to or does it go to all?
A: Yes, at point of publishing you get prompted which society you want to notify
Q: If someone else’s requirement is known to be dead, can I kill it off in my interest schedule?
A: Yes, you have complete control over your interest schedules
Q: What happens to areas that overlap between different OAS groups such as Hammersmith with the South East and West End Agents?
A: If you are a member of both societies then you will be able to make those matches