Goal
Clear guidance on finding committee members for approval processes, as well as answering common questions related to this topic.
Why
Addressing common questions around this topic helps to eliminate confusion and empowers users to manage approvals with confidence.
Below is a list of the most commonly asked questions regarding the society. If we can't answer your question or you would like more information, get in touch with us by emailing help@kato.app
What is Agents Society?
Agents Society is a collaborative marketplace designed to assist agents like you in your property searches. It provides you with instant access to the current availability and demand within your market. By joining Agents Society, you can connect with other agents to speed up your search process.
To learn more about the different societies you could be a part of, click here.
Which societies do you host?
We currently host the following societies:
City Agents Club
West End Agents Society
Office Agents Society
Industrial Agent Society
Retail and Leisure Agents Society
How can I gain access to a society?
To arrange access for a new company, please follow these steps:
Email the committee members responsible for membership approval:
West End Agents Society: tor@bluebooklondon.co.uk
City Agents Society: harriet.oury@knightfrank.com
Office Agents Society: olivia.fryer@savills.com
Industrial Agents Society: chris@yelljee.com
Retail and Leisure Agents Society: louise@srevents.co.uk
Once your membership is approved by the committee members, we will proceed with setting up your access.
You can contact the committee members mentioned above via email. If you need further assistance, please complete the member form here.
Why can’t I publish my property to the society?
The societies require your properties and acquisitions to fit a specific criteria in order to be published. If you can't publish, then the first things you want to check are:
Does my property / acquisition fit into the society boundary?
Is it a property type accepted by this society?
Are the Agents assigned to the property part of this society? (If they're not, they won't be able to publish it!)
If you still can't publish then reach out to us and we can investigate why.
What property types do the societies accept?
The City Agents Club, West End Agents Society and Office Agents Society accept Office properties only. The Industrial Agent Society accepts Industrial properties only. Retail and Leisure Agents Society accepts Retail/Leisure properties
Is there an iPhone app?
Yes, we have an iPhone app 'AgentsGo', which is available for download in the iOS app store. You can easily find and install it on your iPhone to access our data on the go.
Is there an Android app?
Yes, we have an Android app 'AgentsGo', which is available for download in the app store. You can easily find and install it on your Android to access our data on the go.
Am I able to filter out some of the emails to ones I care about?
you have the ability to filter out emails and focus only on the ones that matter to you. In the "Preferences" section of your account, you can apply filters based on criteria such as email size, location, and tenure. This allows you to customise your email notifications and receive information that is relevant to your interests.
What if I need to publish to more than one society?
if you need to publish to multiple societies, then at the point of publishing, you have the option to select which specific society/societies you want to notify.
How much do each of the societies cost?
Office Agents Society, West End Agents Society, City Agents Club and Industrial Agents Society all have a billing year of April to April. If you choose to join any of these societies after April, then you will get a pro rata cost from today that will take you to April 2024 when the next billing year will begin.
The prices for each society are as follows:
Office Agents Society:
Annually: £80+VAT
West End Agents Society:
Annually: £100+VAT
City Agents Club:
Annually: £100+VAT
Industrial Agents Society (Agents):
Annually: £75+VAT
Industrial Agents Society (Clients):
Annually: £55+VAT
For Retail and Leisure Agents Society, Membership is £100. The subscription year runs April - March like WEAS, CAS, OAS and IAS. However They do not pro rata membership fees, it is £100 no matter when you sign up. Membership is issued individually per member.
I'm leaving, can I transfer my access to my colleague?
For Office Agents Society, West End Agents Society, and City Agents Club memberships, it is not possible to transfer your access to a colleague. Additionally, if you decide to leave before the billing year ends, you will not receive a refund for the remaining period.
Members of Industrial Agents Society do have the option to transfer the membership. If the membership is paid for by the company, it can be transferred to a new user. Alternatively, if you have paid the invoice yourself, you can take the membership with you to your new company if you decide to leave.
How do I pay my invoice?
To pay your invoice, simply click on the "pay now" link provided on the invoice. This link will redirect you to our secure payment portal, Stripe. Please note that the society no longer accepts bank transfers for payments.
Can I amend who’s on my invoice?
Making amendments to invoices is not something you can do yourself in your account.
To make amendments to your invoice, please reach out to us via email at help@kato.app. Our support team will assist you in updating the relevant information on your invoice.
Send a message to all society members
If you want to send a message to all members within the Society, please follow these steps:
Export the list of members:
Open the Society platform.
Go to the Members tab located along the top.
Click on Actions in the top-right corner.
Select Download Directory.
Note: The Society does not have a built-in message all function. Exporting the member list and using your regular email service is the recommended method for contacting other members.
Download a list of members?
Here's how to export the list of current members:
Open the Society platform.
Go to the Members tab located along the top.
Click on Actions in the top-right corner.
Select Download Directory.
New Starter email
When you join a new society, we will send an email on your behalf to notify the members. To ensure the message is tailored to you, please let us know what you would like the email to say. We will then provide you with a draft for your approval.
This email notification serves as an introduction to the existing members and helps initiate communication within the society. Simply share your desired message with us, and we will take care of the rest.
What is a Society Region?
A society region is where we categorise where a user is is based when we set up their subscription. We can also use these regions throughout the system with location filters / setting requirement locations.
What Societies use regions?
All societies need to have a region / location linked to their subscription. Societies have their own regions which can also be used in their account in general (filtering, setting locations for requirements!)
The committees will be able to send event notifications to users based on their region.
What submarkets does the West End Agents Society cover?
These are the current areas that the West End Agents Society submarkets cover:
Battersea
Bloomsbury
Clerkenwell & Farringdon
Covent Garden
Euston
Fitzrovia
King’s Cross
Knightsbridge
North of Marylebone
Mayfair
Midtown
Marylebone
Paddington
Soho
Southbank & London Bridge
St. James’s
Vauxhall
Victoria
Chiswick
Kensington & Chelsea
Hammersmith
Shoreditch & Hoxton
Camden
Acton
Brentford
Ealing
Notting Hill
Shepherd’s Bush
White City
Islington
Borough
What submarkets does the City Agents Club cover?
These are the current areas that the City Agents Club submarkets cover:
City Southern
City Core
City Western
City Northern
City Eastern
City Aldgate
Wider Docklands
City Canary Wharf
City Fringe East
Midtown
Clerkenwell & Farringdon
Southbank & London Bridge
Shoreditch & Hoxton
Southwark
Islington
Change the submarket
The submarket for your property is determined based on its location on a map. If your property falls outside of the submarket border, it will not be displayed within that specific submarket.
The submarkets are predefined by the committee. If you believe that changes or amendments to the submarkets are necessary, we recommend reaching out to the committee directly.
Some events orange and others blue
The events on the society calendar are colour coded for easy identification:
Orange events: These events are still to be confirmed. They are in the process of being finalised and are subject to confirmation.
Blue events: These events are confirmed. They have been officially scheduled and are guaranteed to take place as planned.
Edit colleague's event
The ability to edit or recirculate events is limited to the member who initially created the event. Therefore, if you need to make changes to an event that you did not create, you will need to reach out to the member who created it and ask them to make the necessary adjustments.
If it is not possible for you to contact the event creator or if you need further assistance, please let us know, and we will be happy to help you find a solution.
Report inaccurate data for society
If you notice any inaccuracies in a society listing, we encourage you to inform us. We will take the necessary steps to contact the assigned agents responsible for the listing and ensure that any necessary corrections are made. Your feedback is valuable in maintaining the accuracy and quality of our society listings. Please don't hesitate to reach out and let us know about any discrepancies you come across.
Advertising on the society
To advertise on the society, please click here for more information. This link will provide you with information about the advertising options available, including pricing, timings, and targeting capabilities.
The society T&C's
You can view the society T&C's here.
Agent Society PRO Pricing
Enhance your agency's marketing capabilities by adding property marketing features to your Agents Society account. With these features, you can conveniently manage and improve your disposal marketing efforts all in one place. This includes various functionalities such as website feed integration, portal feeds, the ability to generate microsites, and create PDF particulars.
To learn more about the pricing for each add-on feature, please click here.